Operations

Your Privacy Matters

QUANTUM Aquatics ® is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website, platforms, and services.

Information We Collect

• Contact information you provide via forms (name, email, phone, organisation)
• Usage data through cookies and analytics platforms
• Device, browser, and IP information for security and optimisation
• Content you submit (messages, waitlist entries, interest registrations)

How We Use Your Information

• To provide and improve our products, platforms, and services
• To communicate with you about orders, updates, and offerings
• To analyse website usage and trends
• To detect and prevent fraud, spam, and abuse
• To comply with legal and regulatory obligations

Data Retention & Security

We retain personal data only as long as necessary to fulfil the purposes described in this policy or as required by law. All data is encrypted in transit and at rest, with access strictly limited to authorised personnel.

Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. Requests can be submitted to privacy@quantumaquatics.com.

We never sell your personal information to third parties.

Last updated: 25 October 2026 · Version 1.0

Terms and Conditions

By accessing and using the QUANTUM Aquatics ® website and platforms, you agree to comply with these Terms of Service. Please read them carefully.

1. Acceptance of Terms

Your use of this website, our client portal, and any associated services constitutes acceptance of these terms. If you do not agree, please discontinue use immediately.

2. Intellectual Property

All content on this website — text, graphics, logos, images, data, and software — is the property of QUANTUM Aquatics ® and its parent, allo sbt ®, and is protected by international intellectual property laws.

3. Permitted Use

• Violate any applicable laws or regulations
• Infringe on our intellectual property rights
• Transmit harmful, deceptive, or malicious content
• Interfere with website security or functionality
• Use automated systems to scrape or reproduce content without permission

4. Account Responsibilities

If you register for any of our platforms, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

5. Limitations of Liability

QUANTUM Aquatics ® shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this website or our services.

6. Modifications

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the revised terms.

Last updated: 25 October 2026 · Version 1.0

Enhanced Data Protection

QUANTUM Aquatics ® exceeds standard GDPR requirements with our GDPR++ framework, ensuring the highest level of data protection and privacy for our users across all jurisdictions in which we operate.

Our GDPR++ Commitments

• Extended data subject rights beyond legal requirements
• Advanced encryption for all stored personal data
• Regular third-party security audits
• Transparent data processing reports available on request
• Data minimisation principles applied throughout our platforms
• Strict sub-processor vetting and contractual safeguards

Your Rights Under GDPR++

• Access all data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing
• Data portability in machine-readable formats
• Lodge complaints with supervisory authorities

Data Processing Officer

For any data protection inquiries, please contact our Data Protection Officer at dpo@quantumaquatics.com.

Last updated: 25 October 2026 · Version 1.0

Our Commitment to Ethical Practices

QUANTUM Aquatics ® maintains the highest ethical standards throughout our supply chain, from hatchery to harvest. Every product we sell is traceable, responsibly produced, and aligned with internationally recognised standards.

Sustainable Sourcing

• All broodstock responsibly acquired from certified sources
• Feed ingredients sourced from certified sustainable suppliers
• Full traceability from egg to plate
• Zero use of wild-caught juveniles for production stock

Fair Labour Practices

• Living wages for all employees
• Safe, dignified working conditions
• Strict prohibition of child or forced labour
• Employee training, development, and welfare programmes

Animal Welfare

• Humane handling throughout the production cycle
• Venturi-siphon systems that reduce stress and promote natural behaviour
• No antibiotics or growth hormones
• Rapid, stress-minimised harvest protocols

Community Impact

• Support for local economies and employment
• Knowledge sharing with smallholder farmers
• Environmental stewardship and habitat restoration
• Educational partnerships with universities and research centres

Our ethical sourcing policy is independently audited annually to ensure ongoing compliance with international standards and continual improvement.

Last updated: 25 October 2026 · Version 1.0